ARTHUR CHAPPELL'S CV

 

Arthur Chappell   E-mail arthur@chappell7300.freeserve.co.uk

 

Personal Profile

A hardworking, dedicated, punctual and versatile individual committed to providing work of a high quality standard, conscientious with the ability to adapt to new situations and meet new challenges. Excellent interpersonal skills with the temperament to relate well with fellow colleagues and professional contacts. Possesses the necessary skills and attributes to prove to any employer would welcome the chance to progress within an organization and above all recognizes enthusiasm for the job.

 

        Key Skills

• Computer & Internet literate
• A qualified first aider
• Ability to build trust and put people at ease
• Strong communication skills, including active listening
• Trained in empathy and listening skills
• The ability to work under pressure, negotiate and handle challenging situations
• Creative and administrative abilities
• Leaflet distribution -outdoor walking, map reading.

Employment History  

 

February 2011 (ongoing) Call Centre Operative - LBM Altrincham 

Duties included:-  

• Sales work, customer care, telefony, 

May – September 2010: - Bodyworx Creative Fitness Marketing Leaflet distributor.

Duties included:

 

• Leaflet distribution over a mapped out delivery route.

      

Nov 2009 - January 2010: - Volunteer Charity Poetry Events Organiser

Duties included:-

• Responsible for the production of events from conception through to completion

 

Jun 2009 - Jul 2009: - Research Assistant, the ‘Not Part of’ Arts festival

Duties included:-

• Assisting the research team to process the programme of work

 

May 2008 - Feb 2009: - Adridge Security Supplies, Salford, Picker/Packer

Duties included: -

·         Packing and picking security materials in a wholesale distribution warehouse

 

Sep 2007 - Feb 2008:- Debenhams Store, Manchester, Stockroom Assistant

Duties included: -

·         Pricing, picking, storage, preparing the store for Christmas & January sales

Jul 2004 - May 2006:- Various Agency Contract Work Prime Time & Heads Recruitment, Warehouse Operative at Princes Soft Drinks, Broadcasting Support Services (BSS), Noyak's Timber Yard, DTS (clothing suppliers), Calumet Cameras, Minky's Furnishings, Trident Lighting, Hillcrest Lighting, Manchester Cycledrome, Astron, HSBC Stationary Dept

Duties included:-

·         Heavy lifting, picking, packing, palletising, shrink wrap work

·         Computer filing and labelling, hand held computer terminal usage

·         Loading, unloading delivery trucks, stock quality control checking

·         General cleaning and tidying of the warehouse environment

Feb to Jun 2004:- Iron Mountain Archive Storage Company, Manchester

Duties included:-

·         Stock control, archive file location and retrieval

Dec 2003 - Jan 2004:- Next Retail Park, Manchester

Duties included:-

·         Pricing, picking, storage, preparing the store for Christmas & January sales

Sep 2003 - Dec 2003: - Littlewoods Returns Department, Warehouse Operative

Duties included:-

·         Unloading and conveying returned goods to different sorting departments

Jan 1992 - Aug 2003: - J. D. Williams Ltd, Oldham, Warehouse Operative

Duties included:-

·         Offloading high speed conveyors

·         Palletising, and stock replenishment, picking, weigh and despatch work

·         Health & Safety Audit work

 

1991 - 1992: - Citizen's Advice Bureau (CAB) Openshawe Voluntary Advice Worker Duties included:-

·         Administrative and counselling skills, paperwork, record keeping, filing and retrieval of documentation

 

1981 - 1984: - Moss Side Retail Market, Book Seller running my own business

Duties included: -

·         Buying, selling, cash handling, stock storage, presentation, and customer relations

 

1982: - Night Cleaner 

Duties included:-

·         Bar work, glass collecting hovering, tidying

 

1981: - Lewis's Department Store. Piccadilly Manchester Store/Sales Assistant

Duties included:-

·         Stock control, pricing goods, disposal of used packaging

Education & Training

2008: - Standguide, Manchester

• First Aid Certificate

 

July 2007: - Standguide Ltd, Manchester, Call Centre Training

• Inbound/outbound calls
• Dealing with angry customers
• The importance of attitude
• Customer care & diversity

 

1987 - 1990: - Bolton Universities

·         B.A. (Hons) Humanities 2: 1 Philosophy/Literature

1986 - 1987: - Margaret Ashton College, Manchester

'A' Level ’ACCESS’ Course passes with Distinctions

·         Psychology, Sociology, Economics, Communication/Media Skills & Computer Studies

1973 - 1980:- Moston Brook High School, Northampton Road, Manchester

'O' Level English, Social Studies, Mathematics, History

Hobbies & Interests

In my spare time I enjoy creative writing; to keep fit I walk and swim as often as possible.

References

Available on request 

 

LINK TO THIS PAGE –http://arthurchappell.me.uk/my.cv.htm 

LINKS TO ALL MY OTHER PAGES.

LINKS TO OTHER PEOPLES PAGES    E-mail arthur@chappell7300.freeserve.co.uk

UPDATES 

MYSPACE -  http://www.myspace.com/arthurchappell

FACEBOOK - http://profile.to/arthurchappell/ 

FACEBOOK BLOG http://apps.facebook.com/blognetworks/blogpage.php?blogid=85623 

MY BOOKS - http://stores.lulu.com/store.php?fAcctID=952521

MY TWITTER PAGE - http://twitter.com/arthurchappell